Smart Car Warranty Terms & Conditions

Tier 1 (highest level cover): The claim limit is the value of the car.

Covered:

Everything Except: 
Bodywork: body seals (including boot, sunroof, roof, doors, etc), fixings and fastenings: nuts/bolts/brackets/studs/clips and springs (other than suspension springs), glass, interior/exterior trim, paint, lamp units and wheels. Any failure attributable to the effects of overheating is not regarded as a mechanical failure under the terms of this insurance. General oil leaks (except where the removal of the engine or gearbox is necessary in order to rectify the oil leak). Bodywork of any kind, sheet metal, body panels, bodywork or glass sealants or bondings, paintwork, glass and mirrors (except in the case where they suffer a mechanical or electrical failure), upholstery, carpets, trim, all weather strips and seals, channels and guides, locks, hinges, handles, check straps and cosmetic items. Parts not approved by or equivalent in quality or design to parts supplied by smart, the manufacturer. Parts replaced under normal maintenance procedures or replaced as a result of normal wear and tear, adjustments, reprogramming or loading of software. Any replacement parts that have been deemed to have failed through wear and tear will be declined in full. Normal service replacement items and other components subject to routine maintenance or periodic repair or replacement that are excluded are as follows: Air cleaners, Auxiliary belts, Bonnet, boot and fuel flap release cables, Brake friction material and discs/ drums, Brake pipes and brake hoses, Clutch facings, Core plugs, Diesel glow plugs, Drive shaft and steering rack gaiters, Electrical connection blocks, terminals and fuses, Engine, gearbox, axle and drive line mountings, Fuel filters, Handbrake cables, Hoses, hose clips and connectors, HT leads, Light bulbs, Oil filters and gaskets, PAS high pressure hose/pipes, Pollen/Odour filters, Reprogramming/software updates, unless required as part of a replacement part repair, Spark plugs, Sunroof cables, convertible roof material and straps Tyres, Wheels, Wiper blades, All hinges.

Tier 2 (second highest) - The claim limit is the value of the car.

Covered:

Engine: The rocker assembly, including hydraulic followers, inlet and exhaust valves [not burnt valves], springs and guides, cylinder head [not cracks and de-coking], cylinder head gasket [except skim], push rods, camshaft
and followers, timing gears and chains [excluding tensioner], oil pump, pistons and rings, cylinder bores, con rods, gudgeon pins and bearings, crankshaft and bearings, inlet manifold, flywheel and ring gear. Timing belts are covered provided that the last due change of belt has taken place as specified by the manufacturer's schedule [proof of this will be required]. Manual Gearbox: Internal gears, synchromesh hubs, selectors, shafts, bearings and bushes and transfer gears. Automatic Gearbox: Internal shafts, gears, clutches, brake bands, valve block, governor, oil pump, bearings and bushes, servo, drive plate and transfer gears. Final Drive: All internally lubricated components, including but not limited to the following: Crown wheel and pinion, differential gears and bearings, halfshaft, halfshaft bearings, driveshafts, bearings and constant velocity joints, propeller shaft universal joints and centre bearing, wheel bearings, final drive sensors. (Excluding rubber boots and gaiters). Casings: Casings are covered only when damaged by the failure of an insured component. Working Materials: Oils, oil filter and anti-freeze are covered only if it is essential to replace them because of the failure of a part, which is covered under this insurance: Fuel System [diesel and petrol]: Automatic choke, lift pump, mechanical or electrical fuel pumps and tank sender unit. Fuel Injection System: Throttle body, airflow meter, idle control valve, cold start valve, warm up regulator, overrun cut off valve, throttle potentiometer, fuel accumulator, pressure regulator, map sensor [except injectors and heater plugs]. Air Conditioning: The air conditioning compressor unit is covered. Batteries: [excludes key fob batteries]. Engine Cooling System: Radiator, oil cooler, heater matrix, water pump, viscous fan coupling, thermostat and thermostat housing. Steering: [including power assisted steering] Steering rack and pinion [not gaiters], steering box, power steering rack and pump, power steering reservoir and idler box. Turbo/Super Charger: [factory fitted] The Turbocharger and Supercharger units are covered.

Not covered: 
Any components specifically not listed are not covered. For any clarification, contact a Smart Dealer.

Driveline (basic cover) Maximum claim is £5,000

What is covered?

Engine: All internally lubricated components, including but not limited to the following: Cylinder head, cylinder head gasket, valves (excluding decarbonisation, burnt or pitted valves and valve seats), valve springs, valve guides, camshaft and bearings, camshaft followers, hydraulic lifters, timing gears, timing chains, piston and piston rings, cylinder liners and liner seals, cylinder block, connecting rods and small end bearings, gudgeon pins, crankshaft and crankshaft bearings, oil pump and oil pump drive, distributor driveshaft, flywheel, starter motor ring gear, engine management sensors. Timing Belts: Timing belts and tensioners are covered providing that the last due change has taken place as specified by the manufacturer's schedule (proof required). Damage subsequently caused if timing belt has
not been changed as specified by the manufacturer is specifically excluded. Turbo/Super Charger: [factory fitted] The Turbocharger and Supercharger units are covered. Gearbox: All internally lubricated components, including but not limited to the following: Final Drive: All internally lubricated components, including but not limited to the following: Crown wheel and pinion, differential gears and bearings, halfshaft, halfshaft bearings, driveshafts, bearings and constant velocity joints, propeller shaft universal joints and centre bearing, wheel bearings, final drive sensors. (Excluding rubber boots and gaiters). Casings: Casings are covered only when damaged by the failure of an insured component. Sundries: Working materials e.g. oils, filters, antifreeze are claimable as a direct result of a valid claim providing the vehicle is not within 1,000 miles or a calendar month of its next scheduled service. Miscellaneous: he rectification of oil leaks is not covered and the cost of seals and gaskets will only be accepted where they are required as a direct consequence of a valid claim under the insurance.

Any components specifically not listed are not covered. For any clarification, contact a Smart Dealer.

Important exclusions from all levels of cover:

Corrosion, frost, salt, hail, windstorms, lightning, airborne fallout, (e.g. chemicals, tree sap, bird droppings, etc), water ingress or flooding. Wear and tear, normal deterioration, routine servicing, maintenance, reprogramming or loading of software.

Important Notice about this [name] Extended Warranty Review

The above information has been gained from the manufacturer's sales literature and press office, and is correct as of May 2012.  Please contact us with any omissions or amendments.